Where is your company located?

Our company is based in South Georgia.

What services do you offer for weddings?

We offer both photography and videography services, including packages that can be customized to fit your needs. Our services cover engagement shoots, full wedding day coverage, highlight videos, and more.

Why don’t you provide prices on your website?

We recognize that every wedding is unique, and our pricing is designed to reflect that. The cost of our photography and videography packages varies based on factors such as your specific requirements, the location of your wedding, and the level of coverage you desire. By offering tailored pricing, we ensure that you only pay for the services that align with your vision for your special day. For a personalized quote, we invite you to contact us to discuss your wedding plans in detail.

What if I don’t see a wedding package on your website that fits my needs?

No problem! We offer the flexibility to fully customize your wedding package. All of our services—whether photography, videography, or live streaming—can be purchased separately or combined in any way that suits your vision and budget. You can also choose the specific duration of coverage for each service. The number of professionals assigned to your wedding will depend on your request and the scope of the event, ensuring you get the right level of coverage for your special day. Feel free to reach out, and we’ll help you build the perfect package!

How far in advance should we book your services?

We recommend securing your booking as early as possible, ideally 10-12 months in advance of your wedding date, to ensure our availability.

What is included in your wedding packages?

Our wedding packages vary but typically include a set number of hours of coverage, a professional team, and edited photos and/or video.

Do you travel for weddings?

Yes! We proudly offer our services throughout Georgia, across the U.S., and internationally. While travel fees may apply depending on the distance to your wedding location, we are happy to provide free travel for locations within a one-hour drive.

Why do I have to pay traveling fees?

We love capturing your special moments no matter where your wedding takes place! However, traveling to different locations involves extra costs for transportation, accommodations (if applicable), and the time it takes to get there and back. These fees help cover:

Transportation Costs: Whether it’s gas, mileage, or flights, getting to your venue requires resources.

Accommodation (if needed): For weddings that require us to stay overnight or travel long distances, accommodations ensure we're well-rested and ready to deliver our best work on your big day.

We strive to make this as affordable as possible and will always be transparent about any travel fees during the booking process.

How long will it take to receive our wedding photos and/or video?

At CineDot Media, we understand how important it is to relive the special moments of your big day. That's why we offer a streamlined process for delivering your wedding photos and videos. Photo galleries are typically ready within 4-6 weeks, while video edits are completed in 6-8 weeks.

For those eager to receive their memories even sooner, we offer expedited editing services for an additional fee.

Throughout the entire process, we'll keep you updated on the progress of your photos and video, ensuring peace of mind as you await your finished products.

How will I receive my finished files?

Depending on the package you select, you will receive your finished files either as a digital download link sent to your email or on a physical flash drive. Both options are included for customers who choose the Love & Laughter Collection or the Endless Love Collection.

How long will my final wedding video be?

The final edit of your wedding video will range between 3 to 10 minutes, thoughtfully crafted to showcase the most significant highlights and cherished moments of your day. This ensures a beautifully curated film that reflects the essence of your celebration.

How many finished photos will I receive?

We don't provide an exact number of finished photos, as it varies depending on the package type and duration of services.

Can we meet before booking your services?

Absolutely! We offer in-person or virtual consultations to discuss your vision, answer any questions, and make sure we're a good fit for your special day.

Do you offer drone coverage for wedding videos?

Yes, drone videography is available as part of our videography packages for stunning aerial views of your venue.

How many photographers or videographers will be at our wedding?

Our standard packages include one lead photographer and/or videographer, but additional team members can be added based on your needs and the size of your event.

How do we secure your services for our wedding?

A signed contract and a non-refundable deposit, which will be 10% of the total cost of your wedding package, are required to reserve your date. The remaining balance is typically due two weeks before the wedding day.

What is your cancellation and rescheduling policy?

Cancellation

Once the final payment has been made, the full amount of the wedding package becomes non-refundable.

Rescheduling

30+ Days' Notice: If you reschedule more than 30 days before your wedding date, there will be no rescheduling fee, and your payments will be applied to the new date (subject to availability).

Less Than 30 Days' Notice: If you reschedule within 30 days of your wedding, a flat rescheduling fee of $200 will apply. This fee helps cover the costs of lost bookings and schedule adjustments.

Availability:

All rescheduled dates are subject to availability. We recommend contacting us as soon as possible to secure your new date.

Payment Transfer:

All payments made prior to rescheduling will be applied to your new date. Once the final payment is made, the total amount becomes non-refundable, regardless of rescheduling.

Why the full payment becomes non-refundable?

At CineDOT Media, we take pride in providing exceptional wedding photography and videography services, and to ensure that we dedicate our full attention to your special day, we implement a non-refundable final payment policy. Here’s why:

Reservation of Time and Resources: Once your wedding date is confirmed, we reserve that entire day for you and turn down other potential bookings. Wedding dates are often booked months in advance, so rescheduling or canceling leaves us little time to find another client for that day.

Pre-Wedding Preparations: Long before your wedding day, we begin preparations that involve planning, consultations, scouting locations, and coordinating with other vendors. These efforts require time and resources that are dedicated exclusively to your event.

Commitment to Quality: When you book with us, we allocate our top-tier equipment and staff to ensure everything is in place for your wedding. This commitment means we invest in ensuring we’re fully prepared, and your payment helps cover these operational costs.

Customization and Pre-Production Work: Depending on your package, we may have already started creating custom elements like video concepts, shot lists, and lighting setups. This creative work is done ahead of time and cannot be repurposed for another event.

In short, the non-refundable policy allows us to commit fully to making your wedding day unforgettable, while also covering the time, effort, and resources we've invested from the moment you booked.

We appreciate your understanding of this policy, as it allows us to deliver the highest level of service to you and all our clients.

Do you offer live streaming services for weddings?

Yes, we offer high-quality live streaming services so that your family and friends who can’t attend in person can still be part of your special day.

How do we book live streaming services?

You can add live streaming to any of our wedding packages. Simply let us know during the booking process, and we’ll include it in your contract.

What parts of the wedding can be live-streamed?

We only live-stream the actual wedding ceremony to ensure the best quality and focus for your most important moment.

How does the live streaming process work?

We provide all the necessary equipment and handle the entire setup. Your wedding will be streamed via a secure link, which you can share with guests in advance. They can watch the stream in real time from any device.

What platform do you use for live streaming?

We stream to either Facebook or YouTube, based on your preference. You can choose to share the live stream on one or both platforms for easy access by your guests.